Refund policy

Ann & Ease Return & Refund Policy

At Ann & Ease, we want you to love your purchase.

Returns

• Returns are accepted within 14 days of delivery.
• Items must be unused, unworn, with original tags (if applicable), and in the same condition received.
• Customers are responsible for return shipping unless the wrong item or a damaged item was received.

Non-Returnable Items

• Gently used items
• Clearance or final sale items
• Personalized/custom products
• Gift cards
• Opened beauty or hygiene products (if applicable)

Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, contact us within 3 days of delivery with photos. We’ll work quickly to make it right.

Refunds
Once your return is received and inspected, refunds will be issued to the original payment method within 5–10 business days.

For assistance, contact:
Shopannandease@gmail.com